Alternative Justice System
Mashinani Initiative Kenya

Get In Touch

We're here to help communities access justice. Reach out to us for support, partnership, or inquiries.

Get in Touch

Send us a message and we'll respond as soon as possible

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Contact Information

Reach out to us through any of the following channels.

Email Address

Primary contact for all inquiries

ajsmashinanikenya@gmail.com

Phone Numbers

Available during office hours

+254 722 250 373
+254 745 496 054

PBO Registration

Official registration details

NGO-ZZFY-PP

Office Hours

Monday - Friday 9:00 AM - 5:00 PM
Saturday By Appointment
Sunday Closed

Our Location

Headquarters

Physical Address

Nakuru City, Kenya

Located in the heart of Nakuru, serving communities across Kenya

Best Time to Visit

Weekdays: 9:00 AM - 5:00 PM

Please call ahead to schedule an appointment

Additional Information

We serve communities across all 47 counties in Kenya

Field offices and community centers available in multiple regions

Nakuru City, Kenya

Our headquarters are located in Nakuru City, serving as the central hub for our operations across Kenya.

Central Business District, Nakuru

Open in Google Maps

Frequently Asked Questions

Find quick answers to common questions about contacting us and our services.

How soon will I get a response after submitting the contact form?

We strive to respond to all inquiries within 24-48 hours during business days. For urgent matters, please call our office directly at +254 722 250 373 for immediate assistance.

What information should I include in my inquiry?

Please include your full name, contact information, and a clear description of your inquiry or request. If you're seeking specific services like mediation, include relevant details about the situation while maintaining confidentiality.

Do I need an appointment to visit your office?

While walk-ins are welcome during office hours, we recommend scheduling an appointment to ensure we can dedicate proper time to address your needs. You can schedule through our contact form or by calling our office.

What types of cases or matters can you assist with?

We assist with a wide range of community justice matters including family disputes, land conflicts, community disagreements, legal awareness, victim support, and traditional justice system strengthening. Visit our Programs page for complete details.

Is there a cost for your services?

Most of our community services are provided free of charge as part of our public benefit mission. Some specialized services or capacity-building programs may have associated costs, which are clearly communicated upfront. We never turn anyone away due to inability to pay.

Need Immediate Assistance?

Have a question or need support? Contact us today and let's work together to strengthen justice in our communities.